Customer Relations Representative - 9 month fixed term contract
- Fast-paced role with one of the world’s most successful and respected premium automotive brands
- Located in the Norwest Business Park
- Strong customer-focus and superior communication skills
We are looking for an enthusiastic and engaging Customer Relations Representative to join our busy Customer Relations team. As the “voice of Subaru”, you will be committed to providing world-class service to all customers each and every day. More specifically, you will be responsible for:
- Answering inbound customer phone calls
- Managing customer escalations from start to finish
- Directing queries to relevant departments
- Providing general technical assistance
- Responding to customer emails and letters
So to be successful in this role, you will be:
- Passionate about customer service and cars
- Committed to providing quality information and resolving issues at the first point of contact
- An excellent communicator in both written and verbal form
- Capable of going above and beyond to exceed customers expectations
- Computer literate
This position would suit someone with a passion for customer service, looking for a change from an existing role in the automotive industry or a “car nut” keen for a start in automotive distribution. At Subaru Australia, we pride ourselves on being All 4 The DriverTM so if you would like to drive your career forward in style, apply directly to recruitment@subaru.com.au by Friday 17th May 2013.
Only successful applicants will be contacted.
Executive Assistant
Subaru Australia offers a rare opportunity for a highly organised, experienced and proactive Executive Assistant to join our Baulkham Hills team. The Executive Assistant will work with our Managing Director and General Manager of Finance & Operations, and the key responsibilities will include:
- Management of diaries, email and travel arrangements
- Precise coordination, preparation and execution of Executive, Board and other meetings as required
- Ensure daily, weekly and monthly reporting is delivered on time and to the highest standard
- Professional presentations using your outstanding Word, Excel and Powerpoint skills
- Precise minute taking and timely distribution, and
- Detailed coordination of domestic and international travel, accommodation and itineraries
You will have:
- A holistic customer centric attitude
- Outstanding written, communication and organisation skills
- A high level of proficiency with MS Office Suite
- The ability to meet tight deadlines
- Previous senior EA experience, and
- An ability to work autonomously
This is an outstanding and challenging opportunity for a highly organised and committed individual to workin a fast-paced role with one of the world’s most successful and respected premium automotive brands. This role could also prepare you for other opportunities within Subaru. At Subaru Australia, we pride ourselves on being All 4 the DriverTM so if you would like to drive your career, apply directly to recruitment@subaru.com.au by Friday 24th May 2013.
Only successful applicants will be contacted.
